Finding a reliable crystal wholesale supplier can make or break your business. Bad suppliers mean inconsistent quality, delayed shipments, and unhappy customers. Use this 10-point checklist before placing your first order.
The 10-Point Supplier Checklist
- 1. Factory vs Trading Company: Ask for factory photos and video tours. Trading companies add 20-40% markup
- 2. Sample Quality: Request samples before ordering. Compare quality between sample and bulk shipment
- 3. MOQ Flexibility: Good suppliers offer low MOQ (50-100 pcs) for first orders. Beware of suppliers demanding 1000+ pcs upfront
- 4. Communication Speed: Response within 24 hours on business days. Time zone differences are normal
- 5. Export Experience: Ask how many years they’ve exported. 5+ years means they understand customs, documentation, and logistics
- 6. Payment Terms: 30% deposit + 70% before shipping is standard. Trade Assurance for first orders adds protection
- 7. Quality Control: Ask if they do pre-shipment inspection. Good suppliers send photos of your actual order
- 8. Packaging Options: Custom packaging shows they care about your brand. Generic packaging = trading company
- 9. Product Range: A factory should carry 200+ SKUs in their specialty. Too few = middleman
- 10. References: Ask for buyer references or check their export records. Volume matters
Red Flags to Watch For
- Prices significantly lower than market rate (quality bait and switch)
- Unwilling to send samples or insist on large sample orders
- Vague answers about factory location or production capacity
- Pressure to pay via Western Union or personal bank accounts
- No clear return or quality dispute policy
- Poor English communication with no translator available
Questions to Ask Every Supplier
- “Can you send a video of your factory?”
- “What is your production lead time?”
- “Do you provide quality inspection photos before shipping?”
- “What is your return policy for defective items?”
- “Can you make custom packaging with my logo?”
- “What countries do you currently export to?”
HCBSJG has manufactured semi-precious stones in Huizhou for 15+ years. We welcome factory video tours, offer MOQ from 50 pcs, and provide pre-shipment inspection photos. Contact us and see if we pass your checklist.
Related: Wholesale crystals guide · Bulk buying guide · Source from China